HOW IT WORKS
New to the rental process? Let us walk you through all the steps to building your revolving wardrobe with us.
SHOP FOR ANY OCCASION
Browse through our selection of designer dresses, sets, seperates and jumpsuits and find an outfit that you love.
SELECT A TIMEFRAME
On our booking calendar, choose the time period that you wish to rent your garment for. Select your start and end date on our calendar.
Our standard rentals are for 2 days, meaning you book for the day of your event and your garment will need to be sent back to us the following day. But you can rent any of our items for up to a week.
To guarantee that your items get to you in time, we recommend allowing at least 3 business days between the time you book and your event date.
Please note, if your event is during the day, please ensure you book for the day before you event. If you are travelling, please book for the day before you leave to ensure you get your garment in time.
PLACE YOUR ORDER
Once your item has been added to your cart, head over to checkout to finalise your order. Be sure to read our rental agreement prior to completing your order. You’ll receive a confirmation email once your order has been processed which will outline your rental period and the day your rental will be due back to us.
Our courier pickup is 3pm Monday-Friday, so any orders made after 3pm will be sent the following day. Couriers do not run on Sundays.
For orders made after 3pm on Thursday for the weekend, you MUST select Saturday delivery at checkout to ensure this can get to you in time. If you’re not sure if your address qualifies for this service, see our delivery policy for more info.
You will receive a tracking number once your item has been collected from us by the courier. This may end up in your spam folder, so be sure to check! Please note that as the renter, you are responsible for tracking and monitoring your own parcel.
Be sure to tag us in your Instagram snaps wearing your TBC looks!
RETURN YOUR RENTAL
When your booking period ends, place your garment back into the return postal bag that we supply. Hand this over the counter at your local post shop so that it can be scanned. DO NOT put your rental into a street postbox, as these are not cleared regularly and we are unable to track your garment when this is done.
Garments MUST be returned prior to the return date noted on your order. Failure to do so may result in late fees.
OUR BOOKING CALENDAR
We have a booking calendar on each product page. This allows you to select your start and end dates for your rental period,
and also shows you the availability for each garment. A standard rental is 2 days, but you can rent our garments for up to a week.
PICKING YOUR DAYS
Select the start and end date of your rental period by clicking the days on the calendar. This will highlight your rental period in pink.
Crossed out grey dates on our calendar are unavailable. Pink dates with a white background are available dates.
We allow a few days between bookings to ensure we have time to receive items back, inspect them for any damages and have them professionally cleaned prior to sending them out to the next person.
Once you’ve selected your time period, your booking cost will be calculated below the calendar. Make sure you wait for this to calculate before proceeding to checkout.
Not sure what date to pick for? We highly recommend booking well in advance of your event to ensure we can send out your garment a few days in advance.
If your event falls on a Sunday, book for Saturday (you cannot select Sundays on our calendar due to no courier services). If you have a day wedding on a Friday but are going away Thursday evening, please ensure you book for Thursday – Saturday. If you are out of town for your event and are going to be unable to get to a post office to return your item the day after, then please ensure you book for an extra day to allow for this.
OUR BACKUP OPTION
Our backup dress option allows you to try on a second outfit in the comfort our your home for just $15! It’s also a great option if you can’t choose between a couple of different styles.
When booking a backup, you will need to check that both items are available for entire time period you want to rent them for. Both items will need to be returned at the same time, regardless of which you wear.
Please note that our sets cannot be booked as backups.